Music Inc Magazine May 2024


“We really depend heavily on TeacherZone to help us manage our education department. From scheduling, billing, lesson notes and attendance to reporting, it helps us maintain good control over an ever-changing monthly

schedule.” Mark Maxwell, Owner Maxwell’s House of Music Jeffersonville, Indiana

“We recently start- ed utilizing Sales Captain to enhance customer communi- cation through text messages. This tool is particularly beneficial due

“I’ve been really impressed with It’s an all-in-one service that’s helped me manage my business’ reviews, messaging and leads all in one place. Chekkit makes it super easy for customers to leave reviews through text message, which takes less than 30 seconds. This has significantly boosted our review count and helped our local search ranking. We can now chat with customers directly through text, which feels more personal and convenient than email. Compared to other options, Checkkit is very cost-effective, and it has very clear, transparent pricing with no contract. Plus, it has an easy payment system where we can text customer’s payment links for them to catch up on past due payments.” Donovan Bankhead, Owner & President Ernie Williamson Music Springfield, Missouri

to its seamless integration with our ex- isting Tri-Tech software, allowing us to automate follow-ups with customers. This automation has not only improved our interactions with customers but has also positively impacted our Google reviews.” Denise Thompson, Store Manager Bernhardt House of Violins Greer, South Carolina

“Podium has become invaluable to our store. Its integration with our POS system, web- site and social media really streamlined and automated quite a few processes for us. [It] saves us tons of time with automated completed repair, autopay and special order notifications. These days customers are more responsive to text than a phone call, [and] Podium has been instrumental in generating business we may have otherwise missed out on, as customers can respond at their leisure. We also utilize Podium’s ability to accept payment and send customer review requests via text quite often.”

Michael Chico, Retail Manager Instrumental Music Center Tucson, Arizona

54 I MUSIC INC. I MAY 2024

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