May 2024
THE RETAIL TECH ISSUE
Jake Wu
26 I FROM THE TOP Donner’s Jake Wu on why U.S. dealers should stock the buzzy company’s products. 34 I EMBRACING THE FUTURE: AI & MI How MI retailers and audio software suppliers are utilizing the ever-evolving technology.
Gabe Dalporto
38 I THE GREAT POS DEBATE
30 I GUITAR CENTER’S ROCK STAR CEO In our exclusive sit-down with Gabe Dalporto, he discusses his new role as CEO and how being a lifelong GC shopper will inform his decisions, as well as how his digital background will bolster his plans to turn Guitar Center into an MI digital powerhouse.
Tips for finding the best point-of-sale system for your business.
21 I AI IN MI X Brendan Alviani breaks down voice chatting and AI. 22 I THE MARKETING GURU X Tracy Hoeft discusses when and when not to boost a post on social media. 23 I E-COMMERCE REVERBERATIONS X Jamie Major advocates preparing your online storefront for global buyers. 24 I NAMM YP X Kelly Riordan details her experience from music student to studio owner. 25 I WOMEN OF NAMM X Jennifer Mayes shares ways to stay informed with tech advances in business.
42 I GUITARS, AMPS & ACCESSORIES 46 I AUDIO & RECORDING 48 I DRUMS & PERCUSSION 49 I BAND & ORCHESTRA 50 I PIANOS, KEYBOARDS & SYNTHESIZERS 51 I DJ & LIGHTING
16 I NEWS X NAMM Names Newly Elected Officers to ExComm X Fender to Open New Phoenix Co-Headquarters X Marshall Music Unveils New Retail, Service Center X Korg USA Appoints Director of IT X Sync2Sell Announces Enhanced Shipping Integration X Yorkville Sound, Blackstar Strike Distribution Deal X Guitar Center Names Kristin Shane Executive VP 12 I INDUSTRY PROFILES X AmpliTeach aims to enhance the lesson experience — for both store owners and students. X MusicMax amps up its distribution portfolio.
54 I ASK THE RETAILER X Retailers share the one SaaS they can’t live without.
Cover photo by Greg Alter
8 I MUSIC INC. I MAY 2024
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